Security Overview
Last updated: May 25, 2026
RegencyCX is designed for tenant isolation and secure-by-default operations for enterprise customer intelligence programs.
Platform controls
- Tenant-scoped access enforcement with tenant_id on customer-scoped records.
- Read-only integration posture and full audit logging for key actions.
- Encryption in transit and at rest, with managed secret handling.
Operational safeguards
- Validation on uploads and controlled connector workflows.
- Human approval for customer-impacting actions.
- Security questions and incident communication via Contact.